Terms of service

Welcome to LekhaPata. By accessing or using our website and purchasing our products, including Notebooks & Journals, Pens & Writing, and File Folders, you agree to be bound by the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.

1. User Agreement

By placing an order on LekhaPata, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. You agree to provide accurate, current, and complete information during the purchase process. All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to instances of pricing errors or suspected fraud.

You may browse our product catalog and make purchases without creating a user account. All transactions are processed on a guest basis, and no personal account registration is required. For any inquiries regarding your order, please contact us at [email protected].

2. Limitation of Liability

LekhaPata shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products, including but not limited to loss of profits, data, or business interruption. Our total liability for any claim arising from these Terms of Service or your purchase shall not exceed the amount paid by you for the specific product giving rise to the claim.

We make no warranties, express or implied, regarding the fitness, merchantability, or durability of our products for any particular purpose, except as explicitly stated in our product descriptions. LekhaPata is not responsible for any damages resulting from misuse, improper storage, or unauthorized modification of our products.

3. Intellectual Property Protection

All content on the LekhaPata website, including but not limited to text, images, logos, product designs, graphics, and software, is the exclusive property of LekhaPata or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any part of our website or product designs without our prior written consent.

The name "LekhaPata" and any associated logos are trademarks of LekhaPata. Unauthorized use of these trademarks is strictly prohibited. Any infringement of our intellectual property rights will be pursued to the fullest extent of the law.

4. Refund Policy

We strive to ensure your satisfaction with every purchase from LekhaPata. If you are not completely satisfied with your Notebooks & Journals, Pens & Writing, or File Folders, you may request a refund or exchange within 30 days of the delivery date, subject to the following conditions:

  • Products must be unused, in their original packaging, and in the same condition as received.
  • To initiate a refund, please contact us at [email protected] with your order number and a description of the issue.
  • Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned items.
  • Shipping costs are non-refundable, and you are responsible for return shipping charges unless the product is defective or incorrect.
  • Defective or incorrectly shipped items will be replaced or refunded at no additional cost to you, including return shipping.

We reserve the right to refuse refunds for items that show signs of use, damage, or alteration beyond normal wear. Digital products or personalized items, if applicable, are non-refundable unless defective.

5. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which LekhaPata operates, without regard to its conflict of law principles.