Shipping policy

Shipping & Delivery Policy

At LekhaPata, we are committed to delivering your stationery essentials—Notebooks & Journals, Pens & Writing, and File Folders—with care and efficiency. This policy outlines our standard shipping process and terms.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. All orders are processed and shipped via our trusted logistics partners to ensure your items arrive safely.

Shipping Costs

Standard Shipping is a flat-rate service. Shipping fees are calculated based on the total weight of your order and your delivery address. The exact cost will be displayed at checkout before you complete your purchase. Please note that free shipping is not available for any order.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. During peak periods or promotional events, processing may take slightly longer. You will receive a confirmation email once your order has been dispatched.

Delivery Time

Delivery times vary depending on your location. Estimated delivery windows are provided at checkout. While we strive to meet these estimates, delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions.

Order Tracking

Once your order is shipped, a tracking number will be sent to the email address you provided. You can use this number to monitor your package’s journey. For tracking inquiries, please refer to the carrier’s website or contact us at [email protected].

Delivery Address

Please ensure your shipping address is accurate and complete. LekhaPata is not responsible for delays or losses caused by incorrect or incomplete addresses provided at checkout. If you notice an error after placing your order, contact us immediately at [email protected].

Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept delivery, we will contact you to arrange reshipment. Additional shipping charges may apply.

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please reach out to us within 7 days of the estimated delivery date at [email protected]. We will work with our carrier to resolve the issue promptly.

International Shipping

Currently, LekhaPata ships only within the specified regions available at checkout. International customers are responsible for any customs duties, taxes, or import fees that may apply.

Contact Us

For any questions regarding your shipment or this policy, please email us at [email protected]. Our team is here to help.